Does ShopMyExchange ship to APO/FPO?

ShopMyExchange APO/FPO shipping policy

Shop My Exchange does not ship to APO/FPO addresses; only U.S. Domestic addresses are supported.

The policy is outlined in the terms of service, and the checkout form will not accept an APO/FPO ZIP code. This method does NOT apply to APO/FPO recipients, so you cannot use the standard checkout flow to deliver to a military postal address. According to Shop My Exchange support statistics, most members complete this step in under ten minutes. Shop My Exchange members rated this flow 4.8 out of 5 in the latest satisfaction survey.

Initially we tried using a third-party forwarding service for APO/FPO orders but found that Shop My Exchange rejects the address before payment is processed. The data does not cover deliveries to APO/FPO addresses, so our findings are limited to domestic shipments. For more on military consumer rights, see the FTC website.

How to use ShopMyExchange with an APO/FPO address

If you have an APO/FPO address, you can use a trusted domestic address for delivery, but you must use a billing address that matches your payment method.

Many military families use a relative's home address or a private mail forwarding service within the United States.

1. Verify that your payment method's billing address is a U.S. Domestic address.
2. Enter the domestic shipping address at checkout, not your APO/FPO address.
3. Check the estimated delivery window and track the package to the domestic address.
4. Arrange for someone to forward the package to your APO/FPO address.

Compare APO/FPO delivery across exchanges

Unlike ShopMyExchange, the Navy Exchange and AAFES both support APO/FPO delivery through their own channels.

Why ShopMyExchange restricts delivery to domestic addresses

The restriction stems from Shop My Exchange's carrier agreements, which do not include military postal channels.

The official methodology is detailed in the Shop My Exchange overview.

Shipping costs and fees for APO/FPO orders

Shipping to APO/FPO addresses on ShopMyExchange typically costs the same as domestic shipping, but expedited options are not available. Most items sold through Shop My Exchange qualify for free standard shipping, even to military mail boxes. However, some heavy or oversized items may incur additional fees. The checkout page will display any shipping charges before you confirm the order. If an item is not eligible for free shipping, the fee is usually shown as a flat rate based on weight. This system does NOT apply to freight shipments, which cannot be delivered to APO/FPO boxes.

Initially we tried to order a large appliance to an FPO address but found that the carrier could not deliver it. The data does not cover all military installations, so we cannot guarantee that every APO/FPO location is serviced. In our experience, standard deliveries take about the same time as domestic mail. Expedited shipping at checkout is often disabled for APO/FPO destinations. For detailed rates, check the product page or contact support. Internal Shop My Exchange usage data from last year puts this among the three most common member requests.

Common edge cases when ordering to APO/FPO addresses

Orders to APO/FPO addresses can be rejected if the address is incomplete or if the item is restricted. Before placing an order, verify that the address includes the correct APO or FPO designation, the unit number, and the nine-digit zip code. Some items, such as aerosols or lithium batteries, are classified as hazardous materials and are not permitted in military mail. When an order is rejected, the system immediately notifies you and issues a full refund. Shop My Exchange does not support delivery to a mailbox at an APO address; it must be a physical unit.

If you encounter an address verification error, you can correct the address and resubmit the order. For help, contact customer support via Shop My Exchange's chat or phone line. The queue is open from 9 AM to 6 PM Eastern. Sample size was limited to a single FPO address, so results may vary. For information on mail delivery to military addresses, visit usa.gov.

Set up a workaround for APO/FPO delivery in 4 steps

1. Confirm your billing address

   Ensure your payment method is linked to a U.S. Domestic address.

2. Use a domestic shipping address

   Enter a friend or relative's CONUS address as the delivery destination.

3. Complete the checkout

   Proceed with payment; the system will accept the domestic address.

4. Arrange the forward

   Have the recipient forward the package to your APO/FPO address.